Kelowna, BC · Website Care Plans
Website care plans for Kelowna businesses — maintained, secure, and always current.
Kelowna is a competitive market. A slow or broken website loses business to competitors immediately — and in a city where Okanagan wineries, hospitality operators, and trades all compete online, your site needs to be ready year-round, especially during the summer peak when traffic and expectations are highest.
Website care plans keep your site secure, fast, and current without you having to think about it — monthly updates, daily backups, security monitoring, and content edits included.
What's included every month.
Every care plan covers the fundamentals that keep a Kelowna business website running reliably. Higher-tier plans add content edits, security scanning, and faster response times.
Software & plugin updates
Outdated software is the primary way business websites get hacked. Every month I update your CMS, plugins, and dependencies, test that nothing broke, and document what changed.
Daily backups
Your site is backed up daily to an offsite location. If something goes wrong — a bad update, a host outage, an accidental deletion — we restore from backup, not from memory.
Uptime & speed monitoring
Automated monitoring checks your site is up and loading fast every few minutes. You find out about downtime from me, not from a customer complaint — especially important during Kelowna's peak summer tourism season when traffic spikes.
Security checks
Monthly security scans, malware checks, and review of your SSL certificate and security headers. Most attacks on small business sites are automated — monitoring catches them early.
Content edits
Need to update your hours, change a seasonal menu, swap a photo, or add a new service? Included edits cover the minor changes that pile up and never get done. No ticket system, no invoice, just send me a message.
Monthly report
A short email each month confirming what was done, your uptime percentage, and any issues found and resolved. No surprises.
Choose a plan.
All plans include the one-time onboarding fee of $150 for the initial audit, documentation, backup configuration, and monitoring setup. Monthly billing, no lock-in.
Essential
$99 / month
Best for
Informational sites — trades, restaurants, and service businesses that don't update their site often.
Includes
Monthly software updates, daily backups, uptime monitoring, SSL monitoring, monthly report
Not included
Content edits, security scans, priority response
Standard
$199 / month
Best for
Active sites that get regular content updates — new services, seasonal offers, staff changes, event listings.
Includes
Everything in Essential, plus security scans, 30 min/month content edits, same-week response time
Not included
Same-day response, custom development work
Growth
$349 / month
Best for
Lead-generation sites and businesses that treat their website as a core business tool — wineries, hospitality, and professional services.
Includes
Everything in Standard, plus 60 min/month content edits, priority same-day response, quarterly performance review and recommendations
Not included
New feature builds (quoted separately)
What's not included.
Care plans cover the ongoing work of keeping an existing site healthy. They do not include new page builds, section redesigns, or new feature development — anything that changes what the site does rather than maintaining what it already does.
If you need a new landing page, a booking system, or a redesigned section, that work is scoped and quoted as a separate project. Most care plan clients have at least one project per year — it's a natural part of keeping a site effective, not an upsell.
Who this is for.
- —Kelowna businesses whose websites were built by a developer who is no longer available — the site runs, but no one is watching it
- —Okanagan wineries and hospitality businesses whose website is their main booking and revenue channel and cannot afford downtime during peak tourism season
- —Trades in West Kelowna and Lake Country — HVAC, plumbers, electricians — whose website is their main lead source and can't afford it to go dark
- —Business owners who update their own site now but don't enjoy it and let it fall behind between busy seasons
- —Any Kelowna business that launched a new website and wants to keep it performing the way it did on launch day — fast, secure, and current
Frequently asked questions.
Do you only maintain sites you built?
No. I take on maintenance for any site built on WordPress, Webflow, Squarespace, or a custom Next.js/React build. The onboarding process involves a short audit to understand what is running and document the stack. If the site has serious technical debt or security issues, I will flag them before we start.
What happens if my site goes down?
Uptime monitoring alerts me automatically. For Standard and Growth plans I respond same-week or same-day respectively. If the issue is hosting-related I liaise with your host on your behalf. If it requires an emergency fix outside business hours, I will let you know the realistic resolution timeline.
Can I upgrade or downgrade my plan?
Yes, on your next billing cycle. There is no lock-in. Most clients start on Essential and move to Standard once they realise how often they want small content changes made — especially around seasonal updates.
Does the care plan include hosting?
No — hosting is a separate cost paid directly to your hosting provider. If you are on bad hosting (slow, unreliable, poor support), I can recommend better options and help migrate as a one-time project.
What counts as a "content edit"?
Text changes, image swaps, adding or removing a menu item, updating hours or pricing, adding a new team member, or similar minor updates. It does not include building a new page, redesigning a section, or adding new functionality — those are quoted separately.
Is there a setup fee?
There is a one-time onboarding fee of $150 that covers the initial site audit, documentation, backup configuration, and monitoring setup. This applies to all plans.
The 30-minute call covers which plan fits your site, what the onboarding looks like, and whether there are any existing issues worth addressing first.
Book a 30-minute call →Serving Kelowna and the Okanagan. No lock-in, no ticket system.