Vernon, BC · Website Care Plans
Your Vernon website after launch shouldn't be on its own.
A website is not a one-time project. Software goes out of date, plugins break, sites get hacked, and pages slow down. Most North Okanagan business owners don't have time to watch for this — and most don't know there's a problem until a customer tells them the site is down.
Website care plans keep your Vernon business site secure, fast, and current without you having to think about it.
What's included every month.
Every care plan covers the fundamentals that keep a Vernon business website running reliably. Higher-tier plans add content edits, security scanning, and faster response times.
Software & plugin updates
Outdated software is the primary way business websites get hacked. Every month I update your CMS, plugins, and dependencies, test that nothing broke, and document what changed.
Daily backups
Your site is backed up daily to an offsite location. If something goes wrong — a bad update, a host outage, an accidental deletion — we restore from backup, not from memory.
Uptime & speed monitoring
Automated monitoring checks your site is up and loading fast every few minutes. You find out about downtime from me, not from a customer complaint.
Security checks
Monthly security scans, malware checks, and review of your SSL certificate and security headers. Most attacks on small business sites are automated — monitoring catches them early.
Content edits
Need to update your hours, change a price, swap a photo, or add a new service? Included edits cover the minor changes that pile up and never get done. No ticket system, no invoice, just send me a message.
Monthly report
A short email each month confirming what was done, your uptime percentage, and any issues found and resolved. No surprises.
Choose a plan.
All plans include the one-time onboarding fee of $150 for the initial audit, documentation, backup configuration, and monitoring setup. Monthly billing, no lock-in.
Essential
$99 / month
Best for
Informational sites — trades, restaurants, and service businesses in Vernon that don't update their site often.
Includes
Monthly software updates, daily backups, uptime monitoring, SSL monitoring, monthly report
Not included
Content edits, security scans, priority response
Standard
$199 / month
Best for
Active sites that get regular content updates — new services, seasonal offers, staff changes.
Includes
Everything in Essential, plus security scans, 30 min/month content edits, same-week response time
Not included
Same-day response, custom development work
Growth
$349 / month
Best for
Lead-generation sites and North Okanagan businesses that treat their website as a core business tool.
Includes
Everything in Standard, plus 60 min/month content edits, priority same-day response, quarterly performance review and recommendations
Not included
New feature builds (quoted separately)
What's not included.
Care plans cover the ongoing work of keeping an existing site healthy. They do not include new page builds, section redesigns, or new feature development — anything that changes what the site does rather than maintaining what it already does.
If you need a new landing page, a booking system, or a redesigned section, that work is scoped and quoted as a separate project. Most care plan clients have at least one project per year — it's a natural part of keeping a site effective, not an upsell.
Who this is for.
- —Vernon businesses whose websites were built by a developer who is no longer available — the site runs, but no one is watching it
- —Trades, restaurants, and service businesses in the North Okanagan whose website is their main lead source and can't afford downtime
- —Business owners who update their own site now but don't enjoy it and let it fall behind
- —Businesses that have been hacked or had a site go down before and don't want to repeat the experience
- —Any Vernon business that launched a new website and wants to keep it performing the way it did on launch day
Frequently asked questions.
Do you only maintain sites you built?
No. I take on maintenance for any site built on WordPress, Webflow, Squarespace, or a custom Next.js/React build. The onboarding process involves a short audit to understand what is running and document the stack. If the site has serious technical debt or security issues, I will flag them before we start.
What happens if my site goes down?
Uptime monitoring alerts me automatically. For Standard and Growth plans I respond same-week or same-day respectively. If the issue is hosting-related I liaise with your host on your behalf. If it requires an emergency fix outside business hours, I will let you know the realistic resolution timeline.
Can I upgrade or downgrade my plan?
Yes, on your next billing cycle. There is no lock-in. Most clients start on Essential and move to Standard once they realise how often they want small content changes made.
Does the care plan include hosting?
No — hosting is a separate cost paid directly to your hosting provider. If you are on bad hosting (slow, unreliable, poor support), I can recommend better options and help migrate as a one-time project.
What counts as a content edit?
Text changes, image swaps, adding or removing a menu item, updating hours or pricing, adding a new team member, or similar minor updates. It does not include building a new page, redesigning a section, or adding new functionality — those are quoted separately.
Is there a setup fee?
There is a one-time onboarding fee of $150 that covers the initial site audit, documentation, backup configuration, and monitoring setup. This applies to all plans.
The 30-minute call covers which plan fits your site, what the onboarding looks like, and whether there are any existing issues worth addressing first.
Book a 30-minute call →Serving Vernon and the North Okanagan. No lock-in, no ticket system.